Cancellation and Refund Policy
We understand that circumstances may arise where you may need to cancel your course purchase or seek a refund. Below outlines our policy regarding cancellations and refunds:
Cancellation: Once a course is purchased, it cannot be canceled. We encourage users to thoroughly review course details before making a purchase to ensure it meets their requirements and expectations.
Refund Eligibility: Refunds are only applicable in cases where:
- You have made a payment for a course but are unable to access or view the course content.
- Technical issues prevent you from accessing the purchased course despite successful payment.
- The course content is significantly different from what was described at the time of purchase.
Refund Process: If you encounter any issues such as those mentioned above, you are eligible for a refund. Please follow these steps:
- Contact Support: Reach out to our support team via the contact information provided on our website or through the designated contact form.
- Provide Details: Clearly explain the issue you are experiencing, including your order details such as order number, course name, and any relevant screenshots or information.
- Verification: Our support team will verify the issue and assess your eligibility for a refund.
- Refund Initiation: Upon verification, if you are eligible for a refund, the refund process will be initiated promptly.
- Refund Timeline: Refunds will be processed within 7 days from the date of verification and confirmation of the issue.
- Communication: We will maintain communication with you throughout the refund process, providing updates as necessary.
Contact Us: For further information or assistance regarding cancellations and refunds, please don’t hesitate to contact us. Our support team is available to address your queries and concerns. [ *Visit Our ‘Contact Us’ page for Contact ]
Please note that this policy is subject to change at our discretion. We recommend reviewing our policies periodically for any updates or revisions.